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Transcriptionist Tools
Document Management and Distribution

Now I can manage transcription securely from anywhere with Internet access. I don't have to come into the hospital to pull a report.

 

 
 

Document Management and Distribution

Our Document Management and Distribution capabilities handle a wide variety of administrative functions that are essential to efficient, high quality medical records processing. Whether you are an HIM Director, Transcription Supervisor, IT specialist, clinician or MT, you will benefit from features that save time, control costs, and prioritize patient care throughout the dictation/transcription process. Our customers receive:
A System Administration Application
Reporting and Analysis
Clinician Access and Electronic Signature
Document Distribution using Print, Fax and Email
Interfaces to healthcare Information Systems

System Administration
With the goal of increased transcription productivity in mind, eScription provides the EditScript Monitor system administration component (EMon®), one easy-to-use application that delivers deep and wide visibility into the dictation and transcription process, and tools for managing that process efficiently day to day. Designed for Transcription Supervisors and other administrators, the EMon administrative console provides a single point of control for securely managing all system settings, and for tracking work performed in the EditScript system.

For example, using EMon a Transcription Supervisor can manage workflow by assigning MTs to groups representing certain work types or specialties. Supervisors can determine the appropriate 'backlog' for MTSOs, and set up rules for document distribution. When a supervisor needs to find out the status of a particular dictation, EMon can quickly indicate whether it is in progress, completed or 'pending' due to a problem. Using the Audit Trail, supervisors can check all document changes and distributions that have occurred.

Responding to HIPAA regulations and other industry confidentiality requirements, EMon provides secure User Access Rights that enable administrators to control who can view certain information and who can perform various actions. For instance, the User Access Rights features let administrators configure clinician groups that may view and/or electronically sign documents within EditScript. Or, they may give transcription work from specific medical specialties, such as behavioral health, to specific MTs. Using a flexible structure of groups that can be assigned rights and restrictions, your administrators can quickly and easily set up and maintain your EditScript system for secure access by its users.

A key feature of EMon is its unparalleled multi-entity capability, providing security, reporting and access for multiple entities - and hierarchies of entities - within a large healthcare organization. For institutions with multiple facilities and departments within those facilities, this capability is critical to delivering a more streamlined and efficient medical transcription process. For example, EditScript can provide a single patient registration database across multiple entities. Also, EditScript can accept data from multiple systems and can provide HL7 outgoing interfaces to multiple systems.

Benefits:
Secure access from any location over the Internet
Single 'control panel' into multiple aspects of the dictation/transcription process
Efficient process for setting up User Access Rights in the EditScript system
Enables large organizations to securely manage numerous participants and job tasks enterprise-wide
Streamlines and simplifies document types
Allows HIM Departments to allocate transcription costs and resources to specific entities, such as clinics, hospitals, departments, etc.

   EditScript Monitor (EMon)
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The EditScript administrative console provides a single view into the dictation/transcription process, and tools for managing that process day to day.

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Reporting and Analysis
Productivity and Billing Reports provide insight into an organization's system usage and results. Many eScription customers use these reports to track line counts and determine payment for the MTs and MTSOs that do work for them. Metrics tracked include: Turnaround Time, Line Count, Lines Edited vs. Typed, and Backlog, among others.

Reports can be accessed via a secure web site. Your staff can also use advanced features in Microsoft Excel to further analyze the comprehensive data to address any specific goals or information requirements your organization may have.

In this weekly Productivity Report, supervisors can see Line Count by MT along with a breakdown of Edited versus Typed Lines.

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NetScript
Clinician Access and Electronic Signature

The NetScript™ product provides clinicians in your organization with a simple and secure way to review medical transcriptions over the Internet and sign documents electronically.

Benefits:
Fast access to dictations through powerful search engine.
Reports easily sorted by patient, work type, etc.
Easy-to-use 'signing' interface including audio, text and print functions.
Dual, co-, and group signature capabilities
Notifications via email when documents are ready for review and signing.

Secure Web access

128-bit encryption

The Electronic Signature capability provides a highly secure online interface for clinicians to review and sign documents. From a list of the 'unsigned' or deficient records, clinicians can view the text, listen to the audio, modify the document, and sign the document - or they can send it back to the transcription department with a note. Once a document has been electronically signed, it cannot be altered in the system, but it can be distributed.

In addition to single-user electronic signature, three enhanced electronic signature options, Dual Signature, Co-signature, and Group Signature, meet the needs of healthcare organizations with supervised medical interns and various signing policies and procedures.

Security features include restricted user access and login timeouts after a period of inactivity. In addition, all data is transmitted using secure socket layer and 128 bit encryption, and no files are left behind in the browser caches on user workstations.

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PrintScript
Document Distribution

The PrintScript™ product provides integrated features for print, fax and email distribution that have been proven to minimize human error and reduce inefficiencies in many customers' existing systems. At Maine Medical Center, for example, records are now automatically faxed to out-of-state clinicians or printed directly to a patient's hospital floor without manual intervention. Since implementing PrintScript, 90 percent fewer faxes fail.

Benefits:
With role-based distribution copies can be sent to, for example 'the attending physician', 'the speaker', or 'the referring physician' - roles that are associated with each particular dictation.
Copies can be distributed based on how a recipient prefers to receive documents; one recipient's copy may go by fax, another by email.
Easy to maintain print templates keep documents consistently formatted.
Fast, reliable, printing and faxing
The Audit Trail feature tracks the distribution history of each document should that information be required.

PrintScript is a single, unattended system that prints or faxes formatted documents to multiple target network printers and fax numbers. The software reports errors, maintains a steady workflow, and ensures that pages fit properly, such as when perforated sheets are used. For faxed documents, PrintScript reports fax error details ('busy' or 'no answer') via email, and does not delay documents if one fax machine is having trouble.

Print templates keep documents consistently formatted and easy to read, and PrintScript keeps templates easy to administer. Through the power of 'business entities,' the PrintScript Template Manager can reduce the myriad templates needed in other systems into a few, flexible print templates that may be used across work types, clinicians, departments and facilities. With Template Manager, users can edit, test, and deploy print template changes quickly and easily, and control for printing issues, such as orphan lines and blank pages.

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Interfaces to healthcare Information Systems
EditScript includes secure, standards-based interfaces to the information systems used by your health care organization. These important interfaces deliver information — inbound and outbound — in order to:
Associate dictations with the correct patient records
Keep deficiency systems up to date
Store completed transcriptions in your systems

EditScript interfaces are designed to integrate with all major medical information systems such as Eclipsys, Epic, IDX, LastWord, Meditech, SoftMed and others. Typically, we match customers' existing data interfaces, speeding time to 'go live.'

Interfaces are implemented using our EditScript Data Transmission (EDT) software that runs unattended on a standard PC at the customer site. The software uses a secure form of http transactions to send data to and from the EDT software. As a result, EDT data traffic can generally be configured without modifying existing firewall settings.

Benefits:
Simplified set up: eScription interfaces adapted to customers' existing systems
Fully compliant with HL7 standard
Secure data transmissions using 128 bit encryption and secure socket layer

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