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Brigham and Women's Hospital Implements eScription Products

October 4, 2001 (Boston, MA) - eScription, Inc. announced today the signing of a major agreement with Brigham and Women's Hospital (BWH) for eScription's products and services to improve processes and reduce costs associated with medical transcription at BWH. The world renowned hospital will become a showcase customer for eScription's products, whereby others can visit BWH to experience the full benefits of eScription's products.

BWH is one of several major health care organizations that are benefiting from eScription's products. "Physicians and office staff are often unhappy with the cost and operations of their transcription services," said Dr. Robert Goldszer, Director of Specialty Services for BWH. "Our dictation to transcription turnaround time was longer than we wanted. In January 2001 we began using a new process from eScription."

eScription provides a suite of applications which reduce costs, decrease turn-around-time, and improve the workflow associated with medical transcription. The applications employ a powerful set of technologies which leverage the Internet and state-of-the-art automatic speech recognition to significantly increase medical transcriptionist productivity. Health care providers need not change their workflow of dictating into the telephone handset, nor do they explicitly train the automatic speech recognizer.

BWH initially focused on several primary care clinics to use eScription's products and services. "At BWH, we have contracted with two transcription services to edit our notes and transmit the documents via eScription software." said Kevin Coughlin, Director of Ambulatory Business Office. "Further, we are planning a full roll out to other departments within the hospital."

Traditionally, speech recognition technology for health care dictation has focused on highly repetitive areas such as Radiology. "One of the more challenging areas for applying speech recognition technology is primary care, due to the relatively high variability of what can be dictated," said Ben Chigier, co-founder of eScription. "The fact that we are successfully deploying speech recognition in primary care to improve the transcription process is a testimony to our vision, products and technology."

"We are constantly exploring ways to improve our overall process and workflow. Using innovative software helps us meet that goal," said Sue Schade, Chief Information Officer for Brigham and Women's Hospital.

The significant benefits in transcription productivity are made possible by eScription's processes and technology. The processes utilize batch processing of physician dictation using server technology instead of the traditional client based technology. Previous systems for automating medical transcription have attempted to immediately recognize physicians' speech, while eScription's model does not work under this constraint. Like human medical transcriptionists, eScription's recognition process listens to the audio multiple times. "This enables our software to clarify what it thinks a physician said based on a larger context," said Paul Egerman, co-founder eScription along with Ben Chigier. A near-final draft of the dictations is created for medical transcriptionists to efficiently review, edit and send on to the clinician for verification.

About Brigham and Women's Hospital
BWH is a 716-bed nonprofit teaching affiliate of Harvard Medical School and a founding member of Partners HealthCare System, an integrated health care delivery network. Internationally recognized as a leading academic health care institution, BWH is committed to excellence in patient care, medical research, and the training and education of health care professionals. The hospital's preeminence in all aspects of clinical care is coupled with its strength in medical research. A leading recipient of research grants from the National Institutes of Health, BWH conducts internationally acclaimed clinical, basic and epidemiological studies.
www.brighamandwomens.org

About eScription
eScription Inc., a privately held corporation, is a leading provider of dictation and transcription management and automatic speech recognition for health care. eScription's products reduce costs, decrease turn-around-time, and improve the workflow associated with medical transcription by employing a new suite of technologies, including the Internet and automatic speech recognition. eScription's research and development is partially funded by a grant from the National Institutes of Health. eScription was founded by two successful entrepreneurs, Paul Egerman and Ben Chigier. Paul Egerman has over twenty years of experience in health care as a principal of IDX Systems Corporation. He has extensive experience with computerized medical records. Ben Chigier was the CEO and Chairman of PureSpeech, a leading provider of advanced speech recognition software in the telecommunications industry. For further information, visit www.escription.com or call 781-455-8900.